Careers

Main responsibilities:

Act as an excellent customer service ambassador by building customer loyalty, while being the face of the company, welcoming all customers, meeting their needs as well as achieving high quality sales.

Use sales skills to continually create sales opportunities to achieve new goals such as maintenance or styling advice, encouraging them to visit our website, or sign up for our newsletter for secret promotions.

Participate in communication between the customer and the store such as after-sales follow-ups, special requests, invitations to our events or specific questions participate in inventory management and receipt of goods. be able to open and close the store.

Ensure that the visual presentation and cleanliness of the store are respected at all times.

Required skills and abilities:

French and English mastered verbally and written.

Ability to organize, plan, and manage multiple tasks at the same time

Ability to work under pressure during busy periods

Ability to work in a team and adapt to unforeseen circumstances

Excellent communication skills including listening to needs

Dynamism, interpersonal skills, creativity, Have a good notion of initiative and autonomy, especially on a calmer day.

Availability to work throughout the summer and on weekends during the school calendar

Please send your CV and cover letter to info@boutiquelaraffinerie.com

30 to 40 hours per week.
Days and weekends.
Competitive salary based on the candidate's experience.

Prerequisites
-A college diploma in Fashion and/or Management
-Minimum of 2 to 3 years of relevant experience related to the position of manager;
-French and English spoken and written.
-Natural leadership and ability to maintain a harmonious professional relationship with all suppliers and the team
-Be proactive and know how to deal with change on a daily basis by finding solutions.
-Structure and organization.
-Efficiency, autonomy and versatility
-Open-mindedness, curiosity and creativity

Main tasks
Sales Management:
Maintain outstanding customer service
Act as an excellent ambassador for the store both on and off work hours.
Achievement and monitoring of pre-established sales objectives by achieving high quality sales.
Ensure good communication with the customer by ensuring that post-sales follow-ups are respected and up to date
Key person for sending and monitoring web sales
Ensure that visual presentation standards and store cleanliness are respected at all times.
Checking openings and closings
Loss and theft prevention

Staff management:
Daily communication with each person while maintaining constant communication on
varied subjects.
Delegate certain tasks according to skills and interests and monitor results.
creation of the work schedule according to the monthly budget, leave requests,
replacements etc.
Participation in annual performance reviews and inquiring about each person's well-being on a recurring basis.

Inventory management:
Monitor the inventory level of each category on a recurring basis.
Modify future deliveries if necessary depending on the current situation in store.
Receipt of goods on a weekly basis
Maintain our supplies at a good stock level by ordering as needed.
Monitoring the delivery status of a special order and the deadlines to be respected.
Maintain our good relationships with our suppliers on a daily basis by being the
contact person for all requests for restocking, exchanges and damages.

Administration:
Writing and handling emails received via info@ and comptabilite@, then carrying out
or delegate the resulting tasks
Feed and manage our Monday management system with all the tasks to be carried out and projects to be carried out.
Classification of invoices on a weekly basis. Put the content of the month back in the
first week following.
Viewing goals & tasks
Writing documents and submitting various reports.

Advantages & benefits:
50% discount on in-store merchandise, 40% for gifts and 20% for family and close friends.
Teleworking possible for certain aspects of the position
Festive meetings outside the store between us throughout the year
Work-family balance encouraged.
Parking at the door
Various discounts offered throughout our commercial partners including OCafe, Palette de Bine, 83 Nord, Le Charlotte, Spa Scandinave and Hinter Cabins .
Training on trends for upcoming seasons and new materials.
Possible professional training to improve general performance
Three weeks of annual vacation which can be taken at any time with the exception of
crucial and busy periods such as the Holiday Season, Labor Day, Action of
Grace.

Please send your CV and cover letter to info@boutiquelaraffinerie.com