Careers

Principales responsabilities:

Act as an excellent customer service ambassador by building customer loyalty, while being the face of the company, greeting all customers, meeting their needs as well as making high-quality sales.

Use sales skills to continually create sales opportunities to achieve new goals such as maintenance or styling tips, encourage them to visit our website, or sign up for our newsletter for secret promotions.

Participate in communication between the customer and the store such as after-sales follow-ups, special requests, invitations to our events or specific questions participate in inventory management and receiving of the merchandise. be able to open and close the store.

Required Skills and Abilities:

French and English proficient verbally and in writing.

Ability to organize, plan, and manage multiple tasks at the same time

Ability to work under pressure during busy periods

Ability to work in a team and adapt to unforeseen circumstances

Excellent communication skills including listening to needs

Dynamism, interpersonal skills, creativity, Have a good sense of initiative and autonomy especially during a slower day.

Availability to work throughout the summer and weekends during the school calendar

Please send your resume and cover letter to info@boutiquelaraffinerie.com

From 30 to 40 hours / week
Days and weekends.
Competitive salary based on candidate's experience.

Pre-requisites
-A college diploma in Fashion and/or Management
-Minimum of 2 to 3 years of relevant experience related to the manager position;
-French and English spoken and written
-Natural leadership and ease in maintaining a harmonious professional relationship with all vendors and the team
-Be proactive and know how to deal with change daily by finding solutions.
-Structure and organization.
-Efficiency, autonomy and versatility
Open-mindedness, curiosity and creativity

Primary Duties
Sales Management:
Maintain outstanding customer service
.Act as an excellent ambassador for the store both on and off the job.
Achieving and tracking pre-established sales goals by making high quality sales.
Ensure good communication with the customer by making sure post-sale follow-ups are respected and up to date
Key person for web sales mailings and follow-ups
.Ensure that visual presentation standards and store cleanliness are maintained at all times.
Checking openings and closures
Loss and theft prevention

Personnel Management:
Daily communication with each keeping constant communication on
Various topics.
Delegate certain tasks based on skills and interests and track results.
creation of work schedule according to monthly budget, leave requests,
replacements etc.
Participate in annual performance appraisals and inquire about the well-being of each on a recurring basis.

Inventory Management:
Track inventory levels for each category on a recurring basis.
Modify future deliveries as needed based on the current store situation.
Receiving goods on a weekly basis
.Maintain our supplies at a good inventory level by ordering as needed.
Follow up on special order delivery status and deadlines.
Maintain our good relationships with our suppliers on a daily basis by being the
contact person for all requests for restocking, exchanges and damages.

Administration:
Drafting and taking care of emails received via info@ and comptabilite@, then perform
or delegate the resulting tasks
Populate and manage our Monday management system with all the tasks to be done and projects to be completed.
Classification of invoices on a weekly basis. Turn in the contents of the month in the
first week following.
Posting of objectives & tasks
Writing of documents and submission of various reports.

Advantages & Benefits:
50% off in-store merchandise, 40% off gifts and 20% off for family and close friends.
Telecommuting possible for some components of the position
Festive out-of-store meetings between us throughout the year
Work-Family Balance encouraged.
Parking at the door
Various discounts available throughout our business partners including OCafe, Palette de Bine, 83 Nord, Le Charlotte, Spa Scandinave and Hinter Cabins.
Training on upcoming season trends and new materials.
Possible professional trainings to improve overall performance
.Three weeks of annual vacation that can be taken at any time with the exception of crucial and busy periods such as the Holiday Season, Labor Day, Thanksgiving

Please send your resume and cover letter to info@boutiquelaraffinerie.com